Engaging with viewers is an important part of your live stream. Here we’ll take a quick look at the most effective types of
audience engagement widgets you can try with your live stream in Streamlabs
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If you’re new to Streamlabs, you can check out our quick start guide to setting up Streamlabs OBS for live stream.
As well as helping to build a relationship and form a community, the way you interact with the audience also encourages
others to interact—hopefully leading to increased support for your channel. Let’s get into the methods:
1. Add a Chatbox
To add a chatbox directly in Streamlabs OBS click the + under Sources and under Widgets choose Chatbox.
You’ll then be able to make adjustments to its appearance and choose whether to show badges etc.
Not Using Streamlabs OBS?
NB—it’s also possible to add a Streamlabs widget into OBS Studio
or other broadcasting setup. Rather than accessing widgets directly through
Streamlabs, log in to Streamlabs
online and access your dashboard.
You can access widgets as in the steps above, but you’ll notice that when you do it via a browser, you
have the option of a widget URL.
Copy that URL when
you’ve chosen your chatbox. In OBS Studio or whatever broadcaster you’re using, you now
just need to add a browser source and paste that URL in as the source.
If you’re doing this with YouTube chat, it can apparently
have issues caused by stopping and starting the stream. OBS
Project has a useful article and workaround on this if you’ve found it to
be the case.
You might want to use a cloud-based chat box if you get a
lot of interaction and you want to take some of the strain off your CPU.
One of the most popular of these is Cloudbot, which supports Twitch,
Mixer and YouTube simultaneously. As well as just chat, Cloudbot has a lot of other useful
engagement features like minigames, polls, betting (with rewards), media sharing
and much more.
Even though it’s cloud-based, you still run it from Streamlabs
OBS so you don’t need to flip between browser windows or software to keep
control of your chat.
Go to the top left menu of Streamlabs and click the icon that looks like a cloud in a speech bubble.
Flip Cloudbot to on.
2. Timers and Queues
Timers and queues are another great method of engaging your
audience in a more organised way than a chatbox alone.
Streamlabs OBS already have a great
blog already that goes into the specifics of timers and queues, but here’s
a quick summary for those who might not be familiar with them. Timers and queues
are options that are available through the Cloudbot add-on we just went through.
Not to be confused for a countdown timer, a timer is a message
that you can schedule to go out at a specific time or times. With Cloudbot you
can set the name of your time, the message you want to post, how frequently you
want it to appear, in minutes (so you could set it to appear every 10 minutes,
for example, or once an hour on the hour) and how many lines of chat need to be
present before the timer goes off.
Queues are a useful way to keep track of requests, questions
and suggestions from your audience. Your viewer joins the queue (and can only
do so once until they leave or their post is picked) and their question is
added to your queue list for you to look at in an ordered and methodical way.
You can then choose the things you want to respond to by clicking an arrow next
to the user’s name, or you can opt to pick a user at random.
3. Event List and Alert Boxes
An event list is a little like alert boxes, but rather than grouping together things like new followers, subscribers, donations and so on, it’s an updating list for any interaction. If you’ve got a busy stream with lots of activity then you might be better off using individual alert boxes so that the people interacting with you get more of an opportunity to see themselves appear on your feed.
If your channel is a little slower, though, then an event list is a good engagement tool; as it’s combining all your activity in one place it can make you look busier and hopefully encourage more interaction. Lots of people make great use of both!
Alert boxes are staple engagement tools, they’re attractive ways of displaying the information mentioned above, things like new followers and donations. You can make use of animated clips that fit the theme of your stream, it makes everything look really pro and also is a good nod to your fans—people love to see their name on a popular stream.
You’ll find alert boxes in widgets too, and you can choose what to include or leave out, as well as change the appearance of everything to fit your brand.
Engage and Encourage
Increasing and maximising your engagement with your audience is really important. It helps you build your fans but, more importantly, it helps build a community who will hopefully then continue that engagement organically, without needing quite so much input or upkeep from you.
This will eventually free you up to interact in more direct and fun ways, taking requests and questions from fans, running mini-games, and concentrating on what you do best!